DO YOU OFFER FREE SHIPPING?

Yes - check out our Shipping Page to learn more about our FREE Express Delivery by DHL Express.

 

DO YOU OFFER RETURNS & EXCHANGES?

Yes. With our 30-day free return and exchange guarantee, you can try Anothersole at minimal risk.

Click Returns to find out more

 

WHAT ABOUT SIZING?

Do not use your usual size to buy. Best to measure your feet first to be sure. Anothersole shoes are made of unlined leather and best fitted snugly to allow the leather to stretch to fit. Most shoes out there are stiff and roomy and if you use that sizing to buy your anothersole, it will become too loose upon stretching.

Measure your feet and choose your size based on your measurements. If your foot length is 23.8 - you should be choosing size EU 37 as shown in the size guide.

Step 1 Measure your feet length and width

Step 2 Add 1cm to the length of your longer foot (many of us have unequal foot length)

Step 3 Pick the size with the closest measurement to your feet.

Make sure to check against the width as well as it affects fitting.

You may need to size up if your width is wider.

If you are unsure, please write to us at customerservice@anothersole.com or message us on FB Messenger

 

 

WHY ARE THERE SLIGHT DIFFERENCES BETWEEN WHAT I RECEIVE AND WHAT I SEE ON YOUR WEBSITE?

Please note leather products are organic in nature and imperfections, blemishes, uneven tonality, veins and grains are characteristics of natural leathers and is not a defect. Colour differences can occur leather to leather due to the tanning process. Whilst we take a great amount of effort in ensuring colour accuracy in our digital images, sometimes the production goods may have slight variations due to reasons listed above. 

All our shoes are made with the same shoe mould and outsole. Leathers in different thickness/animals can fit differently in the beginning even of the same size. As a general rule, as long as you have room in front of your toes, it's best to let the tighter shoe stretch out especially if you have been wearing that same size for Anothersole shoes. Getting a larger size may result in a loose shoe after it stretches out. 

We can help you if you are unsure if you should return for a different size. 

  • Returned Shoes must be in its original mint condition with all packaging and hangtags included otherwise they may be rejected upon inspection in Singapore. Please don't try your luck as rejected returns can be expensive for you as we will have to deduct the shipping/tax costs from your order value.