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Free Express Shipping & Returns

We partner with DHL Express, offering a door-to-door, hassle-free, premium delivery service, worldwide.

  • Fully trackable with SMS updates
  • No processing or shipping fees on your first order return

Is shipping free?

Yes! We ship for free to these 6 countries (no minimum purchase needed)

  • United States of America
  • Australia
  • Hong Kong
  • Philippines
  • Malaysia
  • Singapore

Do you ship to other countries?

Yes, we ship worldwide! Reach out to us at customerservice@anothersole.com for a custom quote.

When can I receive my order?

With free express shipping by DHL Express, your Anothersole should arrive in 5-7 working days. (Orders placed after 12pm Friday is considered a Monday order)

Do expect some delivery delays during this period due to COVID-19. 

Do I need to pay taxes and duties?

Sales taxes and duties are dependent on your shipping destination. You may be subjected to additional import fees upon delivery depending on your location.

Tax Free countries 

  • USA (below $800)
  • Australia (10% tax absorbed)
  • Hongkong

Rest of World

  • Taxes and duties are payable by you when applicable. Please check with your custom office for details.

Please understand that Anothersole does not have any control over any duties, customs and taxes levied by the country your order is being shipped to. If you choose not to pay the Customs fee and the parcel is returned back to Anothersole, we will contact you regarding a re-shipment or refund.

Customs may choose to dispose of your package instead of returning it to Anothersole. In this instance, we will not be liable to reship the product to you or offer a refund.

If you are unsure about whether you are subjected to Customs and Duties fees, we would best advise you to contact your local Customs office for more clarity and information.

Seems like you are in . You might want to visit our Singapore store for free shipping
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