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Free Express Shipping & Exchange

We partner with DHL Express, offering a door-to-door, hassle-free, premium delivery service, worldwide.

  • Fully trackable with SMS updates
  • No processing or shipping fees on your first order return

Is shipping free?

Yes, we ship for free to these 49 countries (no minimum purchase needed):

 

 Australia  USA  Hong Kong
 Philippines, The  Malaysia  New Zealand
 Austria  Indonesia  Romania
 Belgium  Italy  Slovakia
 Brunei  Japan  Slovenia
 Bulgaria  Latvia  Spain
 China  Liechtenstein  Sweden
 Croatia  Lithuania  Switzerland
 Cyprus  Luxembourg  Taiwan
 Denmark  Macau  Thailand
 Estonia  Malta  Czech Rep, The
 Finland  Monaco  Netherlands, The
 France  Norway  United Kingdom
 Germany  Poland  Vatican City
 Greece  Portugal  Vietnam
 Hungary  Ireland, Rep Of
 India  Korea, Rep Of

 

I love your shoes but reside outside the 49 countries with free shipping. Could you ship them to me?

Yes, we ship worldwide! Reach out to us at customerservice@anothersole.com for a custom quote.

When can I receive my order?

With free express shipping by DHL Express, your Anothersole should arrive in 5-7 working days. (Orders placed after 12pm Friday is considered a Monday order)

Do expect some delivery delays during this period due to COVID-19. 

Do I need to pay taxes and duties?

Sales taxes and duties are dependent on your shipping destination. You may be subjected to additional import fees upon delivery depending on your location.

Tax Free countries 

  • USA (below $800)
  • Australia (10% tax absorbed)
  • Hongkong

Rest of World

  • Taxes and duties are payable by you when applicable. Please check with your custom office for details.

Please understand that Anothersole does not have any control over any duties, customs and taxes levied by the country your order is being shipped to. If you choose not to pay the Customs fee and the parcel is returned back to Anothersole, we will contact you regarding a re-shipment or refund. Please note that any logistics costs incurred are non-refundable.

Customs may choose to dispose of your package instead of returning it to Anothersole. In this instance, we will not be liable to reship the product to you or offer a refund.

If you are unsure about whether you are subjected to Customs and Duties fees, we would best advise you to contact your local Customs office for more clarity and information.

Seems like you are in . You might want to visit our Singapore store for free shipping
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